Router

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Level 1a
My router’s lights turn red and the network is not working. After 10-30 minutes it becomes normal. Repeating 5-10 times a day. What should I do?
2 REPLIES 2
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Moderator

Hi @zeqinzhang 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @zeqinzhang 

 

I have created a fault ticket and someone will call you back within 24-48hrs.

I have PMed you your fault reference number.

 

Thanks,