TPG Community

Get online support

Server error: '550 5.7.1 <xxxxxxxxxx@gmail.com>... Relaying denied. IP name lookup failed [58.173.13

Highlighted
Level 1b

Hi. I am trying to work from home now, (due to COVID19) getting an ERROR when I try SEND an email from my Microsoft Outlook. 

Server error: '550 5.7.1 <xxxxxxxxxx@gmail.com>... Relaying denied. IP name lookup failed [58.173.139.8]'

Using MICROSOFT OUTLOOK, on a HP computer, 

I read that I need  to check my EMAIL SETTINGS ... BUT Where do I check the email settings ??                           In the Microsoft Outlook or TPG PostOffice??

I have looked in both and cant seem to find the info 

I can send & receive from TPG PostOffcie sight, but I need to use Microsft Outlook please.

Id appreciate any guidance or help with this thank yoU!!!