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Set up AX1500 modem (replacement modem) - dsl connection

RENH
Level 2
Hello

I just received a replacement modem from TPG. I have plugged it in but don't know what to do next. There are no instructions.

Please help
1 REPLY 1
BasilDV
Moderator

Hi @RENH 

 

The replacement modem/router is already pre-configured and should start working after you connect it.

 

If it's for DSL/VDSL, then you need to connect the modem/router using a phone cable/rj11 from the DSL/VDSL socket of the modem/router to the phone wall socket.

 

If you are still not able to get the internet to work, please send us a private message with your account details.

 

BasilDV