Thanks for sending me your details.
I was able to run an initial test on your service and it shows connected for 1d 23h 14m and getting a passing speed on the line. I refresh your connection to our network, please run another speed test and post the test result on this thread.
I'd like to set your expectation that, If the test result will be the same I will need to arrange a call from one of our Technicians for further test and investigation, feel free to PM me your best contact number and preferred time.
Thanks for posting the test result and sending me your details.
I will arrange a call from one of our Technicians tomorrow between 8-8:30AM WA time.
Tell me how it will go, talk to you tomorrow.
Thanks for sending me a message. I will request our Technicians to call you again today between 5-6PM WA time.
Please make sure to keep your phones available, tell me how it will go.