Slow FTTB NBN50

aj_2041
Level 2

I am struggling to run a Zoom meeting on NBN50.  Is there a speed issue with TPG at the moment?
http://tpg.speedtestcustom.com/result/2c48a850-22a9-11ed-b2bd-9f3513005f8c

15-23MB up and 1.9MB down.

1 REPLY 1
Aubrey
Moderator

Welcome to TPG Community @aj_2041!

 

First, you can check for planned/unplanned NBN maintenance impacting  your address by visiting NBN Network Status

 

If no known issue is reported, you can try these troubleshooting steps: Slow speed issue. You can also send us a private message along with your account details so we can take a closer look at your connection.

 

Cheers!