Slow NBN speeds

kiwisteves68
Level 2

Im confused... 
I had NBN 50 and tested with ookla (ethernet cable connection) this deleivered and speeds were approx. 27Mbps.

Yesterday, I upgraded (and now pay an extra $20 month) to NBN100.

Tempted by the advertised "typical evening speeds of 85.65Mbps", I now get 53Mbps.


Added to this the frequent drop pouts lately, I'd like to know just what the hell someone has to do to get what is paid for? 

1 REPLY 1
JayeshP9
Moderator

Welcome to TPG Community,

You can private message to me your customer ID, username, service address and mobile number so i can check status here.

regards

JayeshP9.