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Slow internet NBN FTTC SL Bundle Fast

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Level 1a
Since I upgraded from ADSL2+ to NBN FTTC SL Bundle Fast ($69.99/mth), there is no improvement in speed. It became much slower. Keeps dropping out. Even youtube keeps buffering which hardly happens before in my old plan that’s only $59.99 a month. Kinda disappointed. Please help.
1 REPLY 1
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Moderator

Hi @Almazarl 

 

      

Welcome to TPG Community,

 

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.