Slow internet speed day & night

[LeoNG]

I switched to NBN50 yesterday (been with TPG for nearly 6 years), hopefully the speed would improve. But unfortunately no, it frustrated me that the speed really inconsistant for the last 1 year. Especially at night after 8pm, I couldn't do any basic web surf or watch videos on my laptop. If this doesn't solve probably, I consider to change another provider

[Ahra_G]

HI @LeoNG, 

We've created some articles that will help you troubleshoot the Slow speed issue.

If you are using a WIFI connection, then you may check these links to improve your home network.

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

If the issue persists, please send your TPG account details via private message in order for us to assist you further. 

To send a PM, please refer to this link: How do I private message (PM) in the communitys

Regards,

Ahra_G