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Slow internet speed

Level 1b
Internet speed drop suddenly to <1MB/s during the day.
The highest internet speed I got is somewhere near 5MB/s

Kinda sad that this problem is frequently affecting me

Welcome to the Community, @alcides1113.


We've managed to run some test on your service and we are currently not seeing any line issues that can affect the speed of your service.


We reset your connection remotely, can you please monitor your service in the next 24 hours and let us know if there is any improvement. Please keep in touch!