I preordered NBN with a lock-contract a while ago, but next week is the installation and I've changed my mind that I don't want NBN. Is there a way to cancel my order? ... View more

I am currently on a ADSL2+ and Home Phone Bundle plan.   I want to change my plan and improve my internet download/upload speed. So I reach the page saying 'Change Your Plan'. Due to some reason, I'm not able to enter my address eventhough my address is already there and the option 'Check Availability' pops out a message 'You have an error or you need to complete the following required fields: Please select an address."   What should I do, I even try doing this on different computer and mobile, and still the same things happened. Thanks ... View more

Internet speed drop suddenly to <1MB/s during the day. The highest internet speed I got is somewhere near 5MB/s Kinda sad that this problem is frequently affecting me ... View more