Slow internet speed

[raswainson76]

The internet speed in my area is slow today, I would like to know why and how long for and if I can do something to have it tested

[David_M]

Hi @raswainson76 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M]

Hi @raswainson76 

I have tested your ADSL service and the phone line is failing some specs.

I have created a fault ticket and one of our engineers should contact you within 24-48hrs.

I have PMed you your fault reference number.

regards,

David_M