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Slow internet with net gear D6220 AC1200 modem

Phyllis
Level 2
I am using Adsl2+ service from TPG, I installed the netgear D6220 AC1200 router. When I tested the speed at different times today, the download speed test was 0.6mbps. The speed was much slower than my 20years old router . Can anyone help?
1 REPLY 1
david64
Level 15

Do you have the old router you can reconnect and compare?

Are you doing the test on a computer connected by cable? 

Logon to the router and find the connection stats. It will show the physical connection speed on the phone line to the exchange. Look on ADSL2+ coverage map on TPG home page for the speed you should get. 

Check the filter/splitter is right way around.

Is there any crackling on the telephone?