Slow internet

[paularusso]

Hi. I'm on the NBN FTTN 50 plan and have been getting very slow internet speed. At 7am, my speed test showed download speed of 11.7 mbps and 13.7 mbps upload. At night it's worse. Is anyone else having this trouble at the moment?? Thanks

[Anonymous]

Hi paularusso, 

We've created some articles that may help you improve your connection speed and home WiFi network.

Refer to these links:

• Slow speed issue
• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

You may turn OFF the modem/router for 30 seconds, then turn it back ON before you troubleshoot in order to start fresh.

Let me know if you need further assistance.

Regards, 

Angeli