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Slow internet

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Moderator

Thanks for the clarification, @KLB.

 

It appears that the device is also connected to the WI-FI network based on the screenshot you have provided.

 

Nevertheless, if you are still having issues, we'll have a specialist contact you for further assistance.

 

Please send us a private message with your best contact number and most convenient time to receive a call for troubleshooting.