Slow internet

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Level 1c
Hi. We’re experiencing slow internet again. I’ve only been able to complete one speed test (file attached) and now I keep receiving an error message (also attached).
Our slow internet is an ongoing issue but this seems to be a new problem. If you can respond ASAP as my husband is trying to work from home which is proving difficult with no internet.
2 REPLIES 2
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Moderator

Welcome to TPG Community,


Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

 

Regards

Peter

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Level 1c
Sure -
acc number is 668688
Username laurenvolckman
Address 9 Heights Crescent Middle Cove NSW 2068

It seems the internet becomes slow every time my husband attempts to work from home