Slow speed in NBN100

[remonjap]

I have upgraded from NBN 50 to NBN 100 today also got confirmation that plan changed complete. I have turned off and on both devices but still same.

there is my result
https://www.speedtest.net/my-result/i/3882220080

[KarlB]

Hi @remonjap 

Welcome to the community,

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

Regards,

Karl