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So when can we use the internet!!!!

Level 2
I'm not sure why TPG keep sending me the same msg and link to here. Do they want me to read others opinion or complaints ? A week. My home business ruined and my schoolers couldn't do their school works. Annoying very annoying and disappointing.
Upsetting !

Hi @ethanian1416, we apologise for the trouble this issue has caused you. We'd like to better understand what happened and help with the resolution. Please send us a private message with your TPG customer ID, username and complete address so we can pull up the account. To send a PM, please refer to this link: How do I private message (PM) in the community