TPG Community

Get online support

Some websites not opening on 5G Home Broadband

avalmishra
Level 2

I connected 5G broadband today. But some of the websites are not opening.

Some of my regular browsing websites not opening, its quite frustrating. Its working fine on my NBN network, there is nothing wrong with websites.

 

twitter.com

thewire.in

bbc.com

dailymotion.com

 

Please suggest otherwise I will have to switch back to NBN again.

 

3 REPLIES 3
BasilDV
Moderator

Hi @avalmishra

 

Are you not able to access the websites on a specific device or all devices are affected?

What troubleshooting have you tried so far?

What browser are you using to access the sites?

 

BasilDV

avalmishra
Level 2

Hi,

 

Websites are not opening on any device. I still have my NBN active, when i switch the network to NBN it works.

Today i faced problem connecting to Chromecast as well. I have reset it back to NBN.

 

Troubleshooting : I restarted the 5G modem, still doesn't work.

Browser: Tried accesing these websites on Chrome, Firefox, Brave. It doesn't work on all browsers.

BasilDV
Moderator

Hi @avalmishra

 

We'd like to check on this further.

Shoot me a PM with your TPG username or customer ID number.

 

BasilDV