Speed issue

Level 2
Hello Support,

Since last 3 weeks , I am experiancing very slow internet speed.
Average download speed now : 1.5 Mbps. ( my line speed is 7 Mbps and normaly I got 6.X Mbps)
Average upload speed now : 0.1 Mbps.
Please let me know how to get a normal speed back agian.

If my contact details are needed, please let me know how to provide.

Thank you very much.
Best Regards,