Speed issues

Level 2

Good morning, 

I am on the the NBN50/Fast plan and I have been experiencing super slow speeds the past few days.  I have conducted the speed test this morning and first test the results were 1 Mbps for download and 0.1 Mbps for upload. The second test wasn't much better 1.9 Mbps download / 0.1 Mbps upload. I am trying to work from home and these speeds are making that impossible. Can someone please help?? 


Hi @Manekas46 ,


We've created some articles that will help you troubleshoot the Slow speed issue.


If you are using a WIFI connection, then you may check these links to improve your home network.


If you need further assistance, please PM us your TPG customer ID, username and complete address so we can pull up the account.


To send a PM, please refer to this link: How do I private message (PM) in the community