Speed test

[MohammadTayeb]

Unable to speed test. Same message in the morning and in the afternoon. What could be the reason?

[BasilDV]

Hi @MohammadTayeb

Thanks for raising this with us.

We checked the account and it shows that the modem/router is getting a good connection speed.

If you are using a WiFi connection, then signal interference may be causing the issue.

We've created some articles that may help you improve your home WiFi network.

• Wireless Channel on your modem - what is it and why should I change it?
• Easy Steps to Improve Wi-Fi Connection In Your Home

Let us know how it goes.

BasilDV