Speed

[Suey1966]

Can anyone help I just entered into a contract only to be told today I can’t get the speed I’m paying for

[KarlB]

Hi @Suey1966 

Welcome to the community,

It maybe that your line is too long to support the higher NBN speeds. Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

Regards,

Karl