NBN battery

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Level 1a
The light of battery replacement shows red! Must I replace the battery? Who replace it and who pay it?
1 REPLY 1
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Moderator

Hello clinton1968,

Thank you for your message today and for being a part of the TPG Community.

We neither supply and/or replace the battery in your NBN FTTH battery backup system.

I have attached a guide to assist you in the replacement and another to simply silence the battery from beeping if you choose that a battery backup is no longer required.

https://community.tpg.com.au/t5/Featured-Articles/NBN-backup-battery-Fibre-to-the-Premises-Only/ba-p...

https://www.nbnco.com.au/learn/network-technology/fibre-to-the-premises-explained-fttp/battery-back-...

https://community.tpg.com.au/t5/Broadband-Internet/How-to-fix-the-beeping-sounds-of-the-NBN-Battery-... 

I hope that helps

Regards

PeterW