We responded to your initial post located here and still awaiting for your reply. Send us your details so we can chase this with our Engineering team and get the latest update.
Regards,
Have lodged fault, and mentioned here.
Received garbled phone message i cannot understand and am working.
Fault log says "customer action required"... what can this be. We've been through all the connection checks and turned off and on modem a few times, had plenty of time waiting to do this!!!
Email communication would be easier to follow than phone messages that are barely audible please!
