Stuck on same error message

[Kdypskjc1207]

Hey guys,

I recently got my new router (TP-Link VX420-G2V) which I installed and switched on. However, when I try to connect to the wifi, the “your newly installed broadband equipment is waiting to be automatically configured” message appears and stays there. I already tried rebooting the router and still the same message appears and stays there.

Any suggestions to fix the issue? Cheers!

[Angeli]

Hi Kdypskjc1207,

I recommend that you manually configure your modem. Here's how:

Setup and Configuration for TP-Link VX420-G2v modem/router

If you still encounter an issue, just PM your TPG account details and contact info and we'll have a tech specialist to call you for assistance. How do I private message (PM) in the community

Regards,

Angeli

[Shane]

Hey, Kdypskjc1207,

Just checking should your require further assistance, if so please update this thread.

Cheers!

Hey guys,

I recently got my new router (TP-Link VX420-G2V) which I installed and switched on. However, when I try to connect to the wifi, the “your newly installed broadband equipment is waiting to be automatically configured” message appears and stays there. I already tried rebooting the router and still the same message appears and stays there.

Any suggestions to fix the issue? Cheers!