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Sudden High Ping on SEA Game Servers (NBN100 Adelaide)

Vhorlon
Level 4

@Vhorlon wrote:

It might be best if you simply don't chime in at all - lest you appear to be somewhat.........stupid.

 

Hmmmmm......Too late. Smiley Indifferent

 

 

 

kimkelvin
Level 3

TS there, dont want to bump this again but i want to know if its only me Smiley Sad

it started again about a few days ago, that my ping skyrocketed again
using ExitLag makes it even worst rather than making it better like ive been  doing for years now


before on certain months i can connect straight to SG servers with or without vpn my latency is only around 80-85 and on certain months i've noticed around Ti months i jumps to 120, and using vpn it goes back down to 80-85

now its 120 without vpn, with vpn it jumps up to 280 total opposite, ive contacted the guys at exitlag they dont even know what's going on, it might be the total routing of my tpg connection the Fs the whole thing up


cant event finish a tracert
Dota 2 SG.png

 

Tracing route to 103-10-124-44.valve.net [103.10.124.44]
over a maximum of 30 hops:

  1     1 ms     2 ms    <1 ms  VX220-G2V [192.168.1.1]
  2    11 ms    12 ms    11 ms  10.20.22.35
  3    12 ms    12 ms    11 ms  adl-apt-pir-crt2-be200.tpgi.com.au [203.219.182.66]
  4    89 ms    85 ms    85 ms  per-pow-stg-crt4-te-0-0-0-0.tpgi.com.au [202.7.162.214]
  5    85 ms    85 ms    86 ms  per-apt-stg-crt2-be10.tpgi.com.au [203.219.58.185]
  6    86 ms    86 ms    86 ms  per-apt-stg-crt1-be100.tpgi.com.au [203.219.57.129]
  7    86 ms    96 ms    87 ms  sin-eqx-aye-int1-Hu-0-0-0-20.tpg.com.au [203.219.107.114]
  8    87 ms    93 ms    86 ms  32590.sgw.equinix.com [27.111.229.81]
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.
Shane
Moderator

Hi @kimkelvin ,

 

Let us help understand what is causing latency issues when connecting to the SEA server. Could you try to perform a ping and tracer on a different server? Also, can you try to run the same test while connected to mobile data for a comparative test?

 

Flick me a message with your details, how to send a PM?

 

Regards,

 

TS there, dont want to bump this again but i want to know if its only me Smiley Sad

it started again about a few days ago, that my ping skyrocketed again
using ExitLag makes it even worst rather than making it better like ive been  doing for years now


before on certain months i can connect straight to SG servers with or without vpn my latency is only around 80-85 and on certain months i've noticed around Ti months i jumps to 120, and using vpn it goes back down to 80-85

now its 120 without vpn, with vpn it jumps up to 280 total opposite, ive contacted the guys at exitlag they dont even know what's going on, it might be the total routing of my tpg connection the Fs the whole thing up


cant event finish a tracert
Dota 2 SG.png

 

Tracing route to 103-10-124-44.valve.net [103.10.124.44] over a maximum of 30 hops:  1     1 ms     2 ms    <1 ms  VX220-G2V [192.168.1.1]  2    11 ms    12 ms    11 ms  10.20.22.35  3    12 ms    12 ms    11 ms  adl-apt-pir-crt2-be200.tpgi.com.au [203.219.182.66]  4    89 ms    85 ms    85 ms  per-pow-stg-crt4-te-0-0-0-0.tpgi.com.au [202.7.162.214]  5    85 ms    85 ms    86 ms  per-apt-stg-crt2-be10.tpgi.com.au [203.219.58.185]  6    86 ms    86 ms    86 ms  per-apt-stg-crt1-be100.tpgi.com.au [203.219.57.129]  7    86 ms    96 ms    87 ms  sin-eqx-aye-int1-Hu-0-0-0-20.tpg.com.au [203.219.107.114]  8    87 ms    93 ms    86 ms  32590.sgw.equinix.com [27.111.229.81]  9     *        *        *     Request timed out. 10     *        *        *     Request timed out. 11     *        *        *     Request timed out. 12     *        *        *     Request timed out. 13     *        *        *     Request timed out. 14     *        *        *     Request timed out. 15     *        *        *     Request timed out. 16     *        *        *     Request timed out. 17     *        *        *     Request timed out. 18     *        *        *     Request timed out. 19     *        *        *     Request timed out. 20     *        *        *     Request timed out. 21     *        *        *     Request timed out. 22     *        *        *     Request timed out. 23     *        *        *     Request timed out. 24     *        *        *     Request timed out. 25     *        *        *     Request timed out. 26     *        *        *     Request timed out. 27     *        *        *     Request timed out. 28     *        *        *     Request timed out. 29     *        *        *     Request timed out. 30     *        *        *     Request timed out.

Ubiquitous
Level 2
Did this end up getting resolved?

Im having this exact issue now, dota2, SEA region is 160-355ms but has been 92ms for the last few years.
adib_rahmang
Community Manager

Hey @Ubiquitous,

 

We can get our techs to look into this for you. Have you had a chance to check the ping in other games?

 

Send me a private message too when you can get a chance so we can take a closer look.

Ubiquitous
Level 2
No other games attempted as I wouldn't try other games overseas.

DM sent
Ubiquitous
Level 2

Still no good.