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Suddenly cannot send or receive email using thunderbird

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Level 1

I have used thunderbird for years with 4-5 different email accounts.

Weeks ago it stoped working for my tpg account only.

All other accounts are working fine.

 

I have tried everything I can think of, and everything suggested online.

This includes removing and setting up account, probably 3 times.

 

Thunderbird error is:

Unable to log into server. Probably wrong configuration,username or password.

 

I have tied various port settings and server names with no luck.

This is strange as I never changed anything that could make this happen.

 

Does anyone have suggestions please.

 

Regards

 

 

 

 

 

 

2 REPLIES 2
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Level 5

This happened to my email too, however, I tested it working with their Post Office but not on my Outlook Email. I changed my TPG password, re-configure the email after 15-30mins and it did the trick. 

 

I'm not even sure if this is related with the guide I found here https://community.tpg.com.au/t5/Broadband-Internet/Cannot-Send-Email-Rejected-by-the-Server-Banned-f....

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Level 1c

Same problem. Someone said it will resolve itself eventually. I will use the Post Office app for now and recheck when the NBN is funtioning.