Super slow internet

[rmcowdray]

I signed up for 200mb NBN and after setup was getting 270+mb speeds but now it’s dropped completely with no changes to software and hardware and 1 user connected via Ethernet and wifi no change

[Riezl]

Hi @rmcowdray ,

If you are using a WIFI connection, then you may check these links to improve your home network.

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

If you need further assistance, please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account.

To send a PM, please refer to this link: How do I private message (PM) in the community