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Superfast not reaching more than 65mbps

Emmamiddleton
Level 2

Hi all, 

 

I have just purchased the upgraded internet (from nbn50 to superfast) and we are only reaching 65mbps. Anybody know how to resolve this? We have TPLINK C1200. Do I need to do something?

 

thanks

em 

1 REPLY 1
Riezl
Moderator

Hi @Emmamiddleton ,

 

We've created some articles that will help you troubleshoot the Slow speed issue.

 

If you are using a WIFI connection, then you may check these links to improve your home network.

 

If you need further assistance, please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community