Superfast plan

Level 2

Adding myself to list of those with "upgraded" superfast plan with no actual speed increase


Interestingly though, my upload speed has been reduced from 40mbps to 25mbps as advertised...


But my 100mbps download speed hasn't increased


Like others, have tried changing wireless from "auto" channel to specific channel and no joy..  Have rebooted the NBN and TPLINK routers with no change...


Note there's no interference near us, so pretty much all channels are ok..


I have the Archer 1600v like most people...


any help thanks!



Hi @mitchamrumpus 


Welcome to the Community!


We tried to search for your account using your community details to no avail.

Aside from changing the WiFi channel, have you tried to test the speed using the 5GHz network or Ethernet connection (using a Cat5e or above)?


If you are still getting the same Download speed via the said connection, please send me a PM with your TPG username or customer ID number to assist you accordingly.


How do I private message (PM) in the community