Support

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Level 1a

How long dooes it take for Techops to respond on a ticket number.  Is a week too much to expect?

1 REPLY 1
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Moderator

Hi @Prof 

 

Welcome to the Community!

 

We were able to locate your account using your community details and understand that you've been in touch with our Engineers. They've guided you with the troubleshooting and you've confirmed that the internet and phone service is back.

 

We apologise for the inconvenience this has caused.

If you need further assistance, please let us know.

 

BasilDV