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TP Link Router not working

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Level 1b
I’ve had the TP Link Router set up for 2 days now, constantly resetting/rebooting and following instructional videos for the past 2 days. Still no internet. Every time I connect to the wifi the message ‘ Your newly installed broadband equipment is waiting to be automatically configured.’ keeps coming up. I’ve reset the router countless times and still the same messsge is coming up time and time again.

Any help would be greatly appreciated.
1 REPLY 1
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Moderator

Hi @danielbradley94,

 

Welcome to TPG Community!

 

We have located the account using your community details. We can see that you have been in touch with one of our technical specialists who was able to help in manually configuring the router settings, which has resolved the issue.

 

We have checked the status of your connection and it shows up and running for more than 19 hours.

 

If you need further assistance, please let us know.