TPG 5G Home Broadband Extremely Slow

[Vin222]

My tpg 5G home broadband is extremely slow for the last 3 days. Especially during the day, and seems get better during midnight. I am located in Point Cook area. Lots of people around here suffering the same issue. Please investigate and help.

[moojj]

Can confirm. Point Cook resident here.

Speeds are unusable. Cannot stream video. Websites intermittently stop.

Service status says no issues but clearly there's a problem?

[Ahra_G]

Hi @Vin222, 

We recommend to check first if your area has an outage/maintenance. You may refer to these links: NBN Network outage and TPG Service Status

Else, PM us with your TPG account details so we can assist. 

Thanks! 

Ahra_G