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TPG AC1200 - Orange light keeps popping up, Internet issues

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Level 2

Hi, we are experiencing continual internet issues.

Our TPG TP-LINK AC1200 continues to show the orange light every 5 minutes of so, therefore drops out the internet. Internet speeds quiet erratic, can be fast on the rare occassion however quite slow most of the time.

Are there any issues with our network access? are there more problems with NBN? Do we have the right settings and firmware installed?

Please help, it really makes working from home challenging....

2 REPLIES 2
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Moderator

Hi,

Could you pls send me Private Message with your Name, Customer ID/Username, Address and Contact details so I can assist you.

Regards,

Sajal

Highlighted
Moderator

Hi,

All test are ok but some drops out detected, we will raise this issue, one of our team member will contact you 

ASAP.

Sajal