TPG Email Activation

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Level 1b

Hello,

I did set up two emails for xxxx account and the slave emails are xxx & xxx. They are already observed at the my email accounts, however I cannot check my emails on these addresses as  cannot log in using their username as xxxx & xxxx with their corresponding passwords. 

 

Can someone assist on this query in order for me to use both email addresses.

 

Kind Regards - Loyd

 

2 REPLIES 2
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Moderator

Hi @roselle1,

 

Welcome to TPG Community!

 

We have edited your post for security purposes.

 

Have you tried resetting the password for both slave accounts? If you're still having issues, please PM us your best contact number and most convenient time to receive a call so we can arrange one of our senior technical specialists to contact you for troubleshooting.

 

To send a P, please refer to this link: How do I private message (PM) in the community 

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Moderator

Hi @roselle1, we'd like to know if you're still having issues with the email. Feel free to PM us your contact details so we can have one of our senior technical specialists contact you for assistance. Thank you.