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TPG Email issues receiving from many senders

Miro
Level 2

Hi I am a TPG user for many years,

 

somehow started getting email problems, not receiving emails from many senders,

in fact forwarding an email from a TPG account to another TPG account does not work.

Please advice

 

1 REPLY 1
Shane
Moderator

Hi @Miro ,

 

Welcome to the community and thanks for raising this to us.

 

We'd love to help get to the bottom of this, we'd like to confirm if you are using an Email Client or Post Office. Please shoot me a private message with the following details.

 

  • Subject line of the Email together with Data and Time.
  • Sender's complete E-mail Address.
  • Affected E-mail address.
  • Your TPG Username/Customer ID.

How do I private message (PM) in the community 

 

Regards,

 


@Miro wrote:

Hi I am a TPG user for many years,

 

somehow started getting email problems, not receiving emails from many senders,

in fact forwarding an email from a TPG account to another TPG account does not work.

Please advice