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TPG NBN HFC Drop Out

Level 1

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Been experiencing these since the start of our tpg plan

Got on customer service they said to restart the hfc box but still get dropouts constantly

 

Any suggestions

1 REPLY
Moderator

Hi @clif,

 

Welcome to the community.

 

Can you post a picture of the status of your modem/router and the NBN box?

 

Cheers!