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TPG Support calling me but not getting through

Highlighted
Level 4

Hi,

 

TPG Support is calling me but it goes to message bank and I don't get it.

 

I got a text saying they are monitoring it.

 

We had NBN come out and fully replace all cabling to our house but, it still drops out late in the day. Everything we have is brand new now.

 

They said could be bandwidth as we are the only house in the street with this issue. 

 

Let me know if that helps, thanks.

2 REPLIES 2
Highlighted
Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards

Highlighted
Level 4

Sent now.