TPG Community

Get online support

TPG email outage (again)

Highlighted
Level 2

The TPG service status webpage shows no email outage.

 

When I try to access my TPG email account as well as TPG slave email account via thunderbird email client they both timeout with "cannot connect to server" message.

 

When I also try to access my TPG email account via TPG website postoffice it times out with 504 gateway timeout error just like it happened with the email outage around the end of last month 

1 REPLY 1
Highlighted
Moderator

Hi @warglet ,

 

There has been an outage earlier today with TPG email and was confirmed resolved. We would like to confirm if you're still having issue with your email. Are you still unable to login to Post Office? Or there's an issue within your email client? If so, we would have our Senior Technicians contact you for further investigation and real-time testing.

 

Cheers!