I had TPG FTTN NBN50 installed yesterday morning having upgraded from TPG ADSL2 and using the TPG supplied TP-link Archer VR1600v NBN modem and using ethernet connection only (wifi turned off) and with no other devices connected (apart from home phone to the modem which works fine) I only achieved an initial download speed (according to TPG website speed test connecting to TPG Sydney) of 20Mbps at approx 11am, this improved later that day to 25Mbps and by 7:13pm to 28Mbps. I contacted TPG who advised of an internal issue and I was SMSed that normal service was available at 11:43pm however since 6:47am this morning running TPG website speed tests hourly still show a download rate of 28Mbps and downloads run only slightly faster than with ADSL2. I've tried a different model TP-link NBN modem configued for TPG, a second disused phone connection, different cables and briefly suspended antivirus software but the speed hasn't changed. I've emailed TPG with details but haven't received a reply yet. Can someone please assist?
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