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Hi @sandragardner13,
Welcome to TPG Community!
Field technicians have been contacted to attend site and assist with investigation, ETA is 4:30PM AEST. We are working to resolve this outage as a priority. Please continue to check our service status page for updates, https://www.tpg.com.au/support/servicestatus.php?category=36&timeframe=now.
Regards,
Angeli