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TPG ticket #11528678 - NCD flashing RED

Level 2
NCD connection flashing RED.
4 days no internet.
Slow updates to ticket and advised NBN tech is another 5days away.
Can I get a resolution from escalations. Team?
Need to WFH and need internet ASAP.

Hi @mgreve , we have located an account using your community details, but we'd like to make sure that we got the right one.


Please send us a private message with your TPG customer ID, username and complete address so we can verify the details and help check what can be done to fast track the resolution. 


To send a PM, please refer to this link: How do I private message (PM) in the community