Tech issues

Level 2
For quite some time now myself and another member of the family have been having issues connecting to the game we've been playing for two years. We get into the game then a few secs later we're disconnected from the internet. The msg says "connect to the internet." I was connected l could still use the internet but not the game. When l signed up several months ago l posted a 5star review on Google bcs l was so happy with your service after being messed around by optus for many years. Please fix this issue asap

Kind Regards

Hi @debzcyrusjagger, we are sorry to know that you are having issues with the service and we'd like to help get to the bottom of this.


We have tried to locate the account using your community details, but we were unable to find a match. Please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account.


To send a PM, please refer to this link: How do I private message (PM) in the community