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Hi barrybiggin73,
To get you started, please do a manual modem configuration. Here are the community links that can guide you through:
How to set up your TP-Link VR1600v modem
Setup and Configuration for TP-Link VX420-G2v modem/router
If you have a different make and model, here are the lists of Non-TPG supplied Modem/Routers for use with TPG NBN BYO Data Only Plans
Regards,
Angeli