Pete I am wondering if TPG is still in business. I have been trying to reach technical support since 1pm yesterday. Have been waiting in technical support chat rooms for hours and hours to get to the front of the que to be told they are offline. I have tried calling, holding on for hours and hours only to be cut off everytime redirecting you to their online chat! Beyond ridiculous!!!
We're sorry to know that you are having issues with the service and we apologise for the inconvenience this is causing you.
We are getting a lot of queries at the moment and we understand that some get frustrated due to the long wait times.
In light of the recent happenings due to the COVID19 outbreak, TPG's telephone support team members are transitioning to work from home set-up to lessen the exposure and chance of contracting the virus.
Nevertheless, we are committed to responding to all queries via all possible means as quickly as possible.
We really appreciate your patience during this time.