Hi, I've tried to use the chat for 3 days now. I've had issues with not being able to respond to the tech on the first day, tried with both my phone and by hotspotting on my pc, I was using Chrome. I've since tried using Edge which seams to work, but can't get to talk to anyone. Waited hours yesterday, but the whole time it said there were no logged in support staff. Tried again this morning, was in queue, then it changed to no logged in support staff. THIS IS NOT WORKING!! Please see my message below - This is the 3rd day I've tried to speak to someone, it is ridiculous. I've been having internet connection issues. A couple of weeks ago someone from the NBN came out and found a problem in the pit, but said if the problem persisted it would be a card in the node and would need to be replaced. Can you please help sort this out. Each day I reboot the modem multiple times before it starts working again.
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