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Temp FTTC broadband

brucefullerton
Level 2

When I got FTTC NBN some time ago, because I do not have any Fibre to the curb, a "temporary" connection was made using existing copper telephone line pending the installation of fibre tro the curb. This temporary connection is not expected to achieve the fastest results. How can I find out when to expect the fibre cables to be installed?

1 REPLY 1
Shane
Moderator

Hi @brucefullerton

 

 

Welcome to the community!

 

Thanks for raising this to us, we'd love to help see the status of the service installation. To better understand the situation shoot me a private message with your account details (Username/Customer ID together with the address on file).

 

How do I private message (PM) in the community

 

Regards,

 

 

When I got FTTC NBN some time ago, because I do not have any Fibre to the curb, a "temporary" connection was made using existing copper telephone line pending the installation of fibre tro the curb. This temporary connection is not expected to achieve the fastest results. How can I find out when to expect the fibre cables to be installed?