Temporary Suspension of wifi plan due to inability to return to Australia (due to COVID)

[ilovefood]

Hi, 

I would like to know if there is any way to opt for a temporary suspension of wifi plan due to my inability to return to Australia (due to COVID) that is longer than 60 days as I do not know when will the travel ban be lifted to enter Australia again. 

Thank you. 

[BasilDV]

Hi @ilovefood 

Welcome to the Community!

We tried to search for your account using your community details to no avail.

Please contact our Support team via Email to discuss this further. Here's the link: https://www.tpg.com.au/terms_conditions/financialhardship

Stay safe,

BasilDV