I am living overseas for more than 6 months. I can see no valid reason why TPG will not allow me to suspend my internet for this period.
I have, as a second preference, tried unsuccessfully to reduce my plan from $74.99 to the basic $34.99 per month, but am having no luck with customer service (via email), and with trying directly through my account.
It really seems like no-one at TPG is willing or able to help me.
I would appreciate a direct link to a mod who may be able to assist.
Finally, if I cancel my service, how much will it cost me to reconnect when I return ?
