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Terrible slow speed at evening

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mquan86
Level 2

Hi,

 

I just got NBN50 connection today and the day time speed seems ok. But the evening time is terrible slow.

I test with speed test and it is way below 10mbps and unstable

I can't really watch youtube video, instagram or unstable

 

Can you please help check? Thanks.

 

 

2024-01-25_20-57-14.png

1 ACCEPTED SOLUTION

Accepted Solutions
mquan86
Level 2

Updated: Issued is resolved. Root cause is seems the router may have problem, connection actually stuck with 2.4Ghz one instead of 5Ghz and extremly slow somehow. Have to change setting and try reboot many times fixed it.

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1 REPLY 1
mquan86
Level 2

Updated: Issued is resolved. Root cause is seems the router may have problem, connection actually stuck with 2.4Ghz one instead of 5Ghz and extremly slow somehow. Have to change setting and try reboot many times fixed it.